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Tello is an ideal cell phone company

Tello is an ideal cell phone company. They pay attention to the consumer and offer plans that are relevant. I am a moderate data user--they have something for me. Price is competitive and they are transparent in their communications. Since they piggyback on T-Mobile, sometimes data access is not available. It hasn't occurred enough to be an issue.

100% safe and effective

Very good price, very good service, zero issues. I feel special knowing that some supposedly smart people have not moved to Tello despite my raving about it. They think it's too cheap not to be a scam. The thing is, they're the same smart friends that used to scream "it is 100% safe and effective".

My iphone suddenly needed service …

My iphone suddenly needs service while I’m traveling overseas, and the service folks asked me to make sure my Esim is backed up. I couldn’t find my original package, and Apple has no procedure for doing that. So, I contacted Tello via the app to find out what to do. They gave me crystal clear instruction via email within 30 minutes. Then, I saw in the procedure that I needed my security PIN, which I forgot long ago. I contacted them again in the app, and within minutes I got clear instructions to follow and I got a new PIN! Thanks to Dana and all the customer service team at Tello. I’m never disappointed.