Go, go, go with Pay As You Go!

Love the flexibility

Love the flexibility. The app is easy to use. Due to my travel schedule, I need flexibility in my package (frequent changes due to extended travel abroad) and Tello gives me that flexibility. Would appreciate if (a) the lowest package was closer to zero (basically not used for a period of time when abroad), and (b) prorate at the time of changing plans (don’t lose previous $$ credit just because I change part way through the cycle).

Disappointed in billing cycle

Last year, we discovered that we were billed more than once a month. When I contacted customer support, they told me they bill every 30 days, not once a month. This resulted in one more payment; not 12 but 13 for the year. This has not happened before.

The Avengers of cell service

The ease to change my plan online in a minute is incredible. I don't have to talk to an operator or wonder what all the fees may be. Its all there in black and white and easy as it gets. Why go with one of the big cell providers when the true hero on price and ease is Tello