Go, go, go with Pay As You Go!

Good value but not all functionality…

Good value but not all functionality present. So in some regards you get what you pay for. Overall worth it to me.

My iphone suddenly needed service …

My iphone suddenly needs service while I’m traveling overseas, and the service folks asked me to make sure my Esim is backed up. I couldn’t find my original package, and Apple has no procedure for doing that. So, I contacted Tello via the app to find out what to do. They gave me crystal clear instruction via email within 30 minutes. Then, I saw in the procedure that I needed my security PIN, which I forgot long ago. I contacted them again in the app, and within minutes I got clear instructions to follow and I got a new PIN! Thanks to Dana and all the customer service team at Tello. I’m never disappointed.

A+++ Lighting Fast Service / Many Features

A+++. Ported my number from my old carrier into Tello.com in just 2 minutes after I placed the request online. TWO minutes. That's right. In 2 minutes I was ready to roll with Tello.com without doing anything to my phone which was able to recognize Tello and update the APN with ZERO input on my part. The visual voice mail from the old carrier stopped working, but a Tello rep asked to set up a different application, which is far more better than the old one from the old carrier because it provides FREE TRANSCRIPTS to all voice mails. For that service alone some carriers charge $3 / month. Got it FREE with Tello. Most important, I am quite happy with all the flexibility and features Tello offers, as compared to my old carrier: 1. Can use the same phone number when travelling outside the US. 2. Can use wifi to make and receive calls. 3. No yearly contract required. 4. Can adjust my plan anytime to exactly what I want. 5. FREE visual voice mail transcripts through an ap. FREE. This is a 21st century feature that only a few carriers provide. I did not not know Tello offers it, and I would have switched carriers only for this feature alone. It is mistake for Tello not to mention this great FREE feature in its web site. A lot people will switch to get FREE visual voice mail transcripts. Because of the above features Tello looks 21st century to me, and my old carrier 20th century. Quite happy with Tello.com