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Tello won’t transfer my old number…

Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I have called, left messages, and emails with no contact back. So, leaving my initial review above. But updating to 4 Stars as Tello at least refunded me when they informed me they didn’t transfer over Alaskan phone numbers. Tello claims to never received my email (used form for help on website) nor received my voicemail (called number on website and left message). However, they were very quick to reach out to me after leaving a review and actually worked with me over the weekend.

TELLO: Reliable service, Easy start up, LOW COST

I left a large telephone service provider where I was paying $100 a month for two lines. Tello service on the same two phones for similar plans is $32 a month. The Tello instructions to start the service up, and then roll over both my old numbers, were clear and concise. It took me all of 15 minutes to start up. That was two years ago and I have had absolutely no problems with Tello since. I did have two problems with the previous provider who gave me a hard time about giving me the code to switch service, and then would not stop billing me for two months. GO TELLO

Five star cell service

I am now a loyal customer because I have been very pleased with your service. Low monthly cost and the availability of personal help assistance has changed my world. Better cell company than any best out there.