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Seriously best Customer Service ever!

A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Tello. Because she rarely uses her phone except to call me and my siblings, It was nice to have such a low monthly fee, especially on her social security. Barely $1,000 a month. A while back, I got Tello on my phone & I think I had something like the $15 a month 5 gig plan. It was great but recently I found out I qualified for lifeline service. A crappy company but a free service but no monthly fee. I called customer service and I got to speak with Sebastian. I never expected to be treated so kindly. What a wonderful patient man. I hope they recognize what a great customer service representative they have working for them. He seriously was so very nice. He went patiently with me step by step to get my account and transfer pin. I couldn't have done it without him. He made it easy and seamless. I didn't expect them to be nice when I was leaving their company, but they were. I appreciate that. I will still refer all my friends and family to Tello because I feel that they are a great phone company and they deserve to have our business.

Tello is an ideal cell phone company

Tello is an ideal cell phone company. They pay attention to the consumer and offer plans that are relevant. I am a moderate data user--they have something for me. Price is competitive and they are transparent in their communications. Since they piggyback on T-Mobile, sometimes data access is not available. It hasn't occurred enough to be an issue.

Tello is awesomeTello is awesome! I have always received excellent help with the tello service. Tello customer service is awesome, awesome, awesome! Tech support is extremely patient in helping me set

Tello is awesome! I have always received excellent help with the tello service. Tello customer service is awesome, awesome, awesome! Tech support is extremely patient in helping me set up my Tello service after I mess it up and need help to fix it. I strongly recommend tello for other people who want a good reliable service at a good price with excellent tech support when needed. NO ONE CAN BEAT TELLO FOR SERVICE AND PRICE AND RELIABILITY! I LOVE YOU TECH SUPPORT GUYS AND GIRLS FOR YOUR AWESOME HELP! Thank You Boys and Girls Cowboy Jolee