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I could not be happier with everything…

I could not be happier with everything I have experienced (so far) with Tello. Before I was a customer, the human-to-human on the telephone service was and remained nothing but outstanding during various calls as I was learning about becoming a new customer. The website and online communication were also very good. I was especially amazed when I had to delay my switching plans and Tello giving me a refund with no argument or issue after I had signed up, but got new information to hold me from completing the switchover for a couple of months. I look very forward to returning and will be singing Tello's praises to all who will listen. Thank you Thank you Thank you!!!

Pleasantly Surprised

Connecting to customer service was painless and the agent listened to my concern. The service provided was top notch. Resolved my issue and offered options and alternatives.

I would give you 10 stars if I could…I…

I would give you 10 stars if I could…I am a very senior citizen, and only need a cell phone for special calls, and if I need to be picked up from a Dr. Visit or some such occasion…so i do not need a fancy phone or expensive service…BUT with Tello, I can afford it, and go out knowing I can get in touch with Uber or Lyft. Or a family member..i would highly recommend it for seniors. Thank you for making me feel safe.