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Good esim

I used this E-SIM card for a trip to the United States (New York and various places in Florida). The price is very cheap and the connection was perfect. The real problem is the support. I wanted to keep my phone number once I returned to Italy (since I had connected it to some apps), but after having to reset my phone for various reasons, I couldn't install the eSIM because it asked for a security code that I didn't have. I could reset it, but to do so, I needed to receive a text message on the same SIM. Support couldn't help me, so I had to cancel my subscription.

Tello

Tello, please stay the way you are. You are perfect. No shenanigans, no price jacking, no hidden fees, and no need to debate with a customer service representative to close an account. This a type of company the country needs - honest and simple. I wish more people know about Tello. I have been using them for two years. If they stay like this, I'll happily use this for the rest of my life.

Outstanding Customer Service Rep

The customer service rep was OUTSTANDING. I was having issues setting up the two new phones and he was so nice, kind, and understanding and ensured both phones were activated all ok. It took a lot of time because I was unsure how to set it up. This person deserves a big pay raise!