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A great company with excellent service

I have been with Tello.com for over 5 years. The customer service has always been courteous, knowledgeable and excellent. Today, I added a second phone to my plan. No other provider has a better signal than Tello - at my remote location. However, the first person "Maria" or "Mary" who answered the phone at 11.30 am on 5/16, abruptly hung up on me after a few minutes, and I had to call back. The second person, Michelle, was knowledgeable and polite and attended to all my needs -- as always the case with all its staff. I wish Tello success. Somar W.

I accidentally started a new account…

I accidentally started a new account (after my BofA debit card changed) Then my Tello phone went down. The young woman that just helped me was super sharp and knew exactly how to fix it -- and was wonderful walking me through it. Thank you so much! My Tello acct. is all fixed and I'm making calls again. Michael

The company is great

The company is great, works without interruption, the customer service is just super, very attentive and ready to help at any moment.