Go, go, go with Pay As You Go!

Very fast and reliable help and service…

Very fast and reliable help and service have had the service for years and plan on keeping it and adding more phones

Recent unlimited data offer

My family been using tello for a while now never any complaints, I took advantage of the $15 per month unlimited data offer for 12 months and upgraded all 3 lines, which is great because I didn't have to pay a whole year in advance like I do with mint therefore I plan to switch over to tello as well. A deal breaker for all that id recommend

Tello's customer support is over the top outstanding!

I have a Pay-As-You-Go account. I have it set to auto recharge with $10 when my balance drops below $2.00. Recently I used up my balance but my account didn't auto recharge leaving me with a balance of $0 and the inability to make or accept calls or texts. I contacted Tello support who responded quickly. They investigated and found that my account did not auto recharge because my payment method credit card had expired. It was great detective work for them to zero in on the problem so fast. They gave me detailed steps on updating my payment method credit card and also on checking some settings, which turned out to be very important because some settings had changed, probably because my balance went to zero. They fixed my account so I was able to auto recharge and now everything is good. The problem was entirely my fault for not keeping my payment method credit card up to date but instead of blaming me, Tello support handled my issue with grace, professionalism, kindness, and expertise. It is rare to experience such outstanding support now a days so great job by Tello!