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I was dumped by google fi while…

I was dumped by google fi while overseas and their usual outsourced horrendous CSR's are just a pack of lies, despise the company. Found Tello and had super low expectations, thought usual crap. I was 100 per cent wrong. Service staff and support has been 10 stars out of 5. I have ADHD and most csr calls are a nightmare of frustration, Tello the absolute opposite. Fantastic staff and each as helpful as the next. Very impressive, live people with a no problem can do attitude, have my US number and very grateful.

Very easy to set up and buy

Very easy to set up and buy. Works great. Price is too good to be true. I get enough data for my needs. One third as much as I was paying before switching.

Genuinely helpful customer support

Customer service is prompt, and unfailingly polite and helpful. The "worst" experience I ever had over several years was simply calling at a time/day when I couldn't immediately connect with an agent and so got voicemail instead. Every other time, they sorted out my issue/misunderstanding/whatever with no fuss. It's a serious relief to know that customer support isn't going to be a waste of time, stressful, or fail to resolve problems.