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I rarely need to contact tech support…

I rarely need to contact tech support at TELLO, but when I do it always amazes me that no matter where they are in the world they always speak English without any accent. And they also solve the problem.

The reason I gave 4 stars instead of 5…

Very good product, with flexible plan options and great quality. I especially appreciate the calling app, which solves the issue of poor call quality caused by weak carrier signal. Calls made through the Tello app are very clear. Also, Tello’s choice of a blue-themed design is very pleasant to look at. The reason I gave 4 stars instead of 5 is because Tello tends to suspend accounts too easily, often without sufficient reason, and once an account is suspended, there is no way to appeal or recover it. This is the only downside so far.

Excellent service and network

The network works very well, and the customer service is really excellent. Not much waiting time and the people are very helpful and friendly.