Go, go, go with Pay As You Go!

It's affordable and works very…

It's affordable and works very well....I have my daughter and my Dad signed up as well.....and we are all very happy with Tello!!

When I ported my number it was quickly…

When I ported my number it was quickly accepted but I couldn’t get the phone to work at all. Without the use of the unusable phone, I needed to get help through their online service, a question and answer at a time. But they gave me the info to resolve the problem, a message at a time, and things worked out fine.

Seriously best Customer Service ever!

A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Tello. Because she rarely uses her phone except to call me and my siblings, It was nice to have such a low monthly fee, especially on her social security. Barely $1,000 a month. A while back, I got Tello on my phone & I think I had something like the $15 a month 5 gig plan. It was great but recently I found out I qualified for lifeline service. A crappy company but a free service but no monthly fee. I called customer service and I got to speak with Sebastian. I never expected to be treated so kindly. What a wonderful patient man. I hope they recognize what a great customer service representative they have working for them. He seriously was so very nice. He went patiently with me step by step to get my account and transfer pin. I couldn't have done it without him. He made it easy and seamless. I didn't expect them to be nice when I was leaving their company, but they were. I appreciate that. I will still refer all my friends and family to Tello because I feel that they are a great phone company and they deserve to have our business.