Go, go, go with Pay As You Go!

Spoke with a real person :)

I had to cancel mt CC b/c I feared it had been misused. In all that stress, I forgot that my Tello payment was due and promptly declined. So, I called Tello and explained that my new card was in the mail but hadn't arrived yet. The agent listened, understood and helped me, without charging a fee like some big carriers (e.g. ATT) do. That's what I call excellent customer service. A real person, who understands their customers' needs and helps. Kudos! I love my Tello!

Ease of payment and ease of use

Ease of payment and ease of use. Phone is great for what we need it for - "talking" to other people.

Friendly to people who actually travel

First of all, Tello didn't ask me to write this review. They didn't put up banners or popups or send me emails unlike a certain bank which I probably can't name here. I used to use Mint Mobile and as someone who travels overseas, you simply cannot log into the Mint Mobile app, website while overseas and I used to play the VPN game and still couldn't get in. Because Mint doens't think Americans travel apparently. Well I finally had it and at the recommendation of ChatGPT, decided to give Tello a try. Instantly Tello advertises itself as a service for people who actually travel abroad. Because people need to be able to use their credit cards overseas and receive text messages. Tello gets this and the whole setup was very fast and efficient. I was then able to confirm Chase/Capital One was actually able to text me as needed. I love Tello's pricing and its 1/3 the price of Mint with add on pricing that allows you to roam as well. So far their app/website did not mind I am travelling overseas and let's hope they don't do what Mint does. Excellent service Tello!