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No complaints- great service

I have 0 complaints with the way Tello conducts business. I now have 10 phones on my account- great reviews from all users

The entire call went flawlessly

The entire call went flawlessly. I had the opportunity to speak with 2 great agents. Both were very knowledgeable in their trade. Both were beyond fantastic! Both granted great patience dealing with an old man. I can be slow at technology sometimes. Not a single moment did I feel rushed. Not a single moment did either display aggravation when I asked them to repeat their instructions, however, their instructions were both clear and concise, it was me not understanding or getting lost on the phone screens. I have been with Tello right at 5 years. This was the VERY FIRST time I ever had to call and it ended up being an iPhone issue. Tello is nothing short of spectacular!!

Great service for US expats residing in Europe

As an Expat living in Italy, I have been using Tello now for several months, primarily to have a US phone number that I can use to receive sms/calls and to use the phone while I am traveling abroad. It was very easy to set the new phone number, prices are reasonable and the plans are quite flexible to accomdate different needs. Tonight I also had a positive experience with their customer service. They responded to my query within 30 minutes and resolved my question quickly. I highly recommend Tello!