Go, go, go with Pay As You Go!

How easy it was to upgrade to a better…

How easy it was to upgrade to a better plan, not allowing a salesman to bombard me with useless plans, my choice my plans, after initial test drive common sesnse dictated to upgrade to better plans. Thanks

Tello is great!

We switch to Tello over a year ago when we moved from the us overseas. For such a low price per month I can get sms messages from banks and my grandma can call my US number. In that time they also cut pay as you go rates so they are now competitive with data only eSIMs but often with better service. The service in the US is deprioritized compared to other major networks and especially noticeable outside cities but it still works and is a good option for the price conscious or travelers. There’s no catch and customer service was great the one time I did need help. The only thing I don’t like is that there isn’t rollover if you switch your custom plan. So for example my monthly plan was ending with 2G of data left and I wanted to switch back to my usual overseas plan without data and there wasn’t rollover. If it wasn’t a difference of less than $10 this might matter more but because of the price it’s more something to be aware of.

Exceptional customer service

The knowledge and amount of time and patience from the service representative was sincerely exceptional. A great company to deal with.