Go, go, go with Pay As You Go!

Excellant service representative…

The customer service representative Veronica Marcado was kind, patient knowledgeable, thorough and provided excellent guidance over the phone. She is very valuable to your company and deserves a raise.

No Roaming internet but they fix it

No Roaming Internet After the customer service send me procedure It's worded And I connected to internet So appreciate of cx service

My sister is not tech-savvy and threw…

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!