The person who helped me was Franco Sichez

The person who helped me was exceptional. He was very clear and articulate. His presence was pretty perfect as a support agent. And he was very cooperative and quick to make things easy to understand. Would def recommend others talk to this same guy. He helped me set up the phone service I need at the absolute best price and all within 10 minutes. Would have been faster had I not been distracted with shopping or driving. My man! ✌🏽🥂😎

Customer Service Review

It seemed to be a hopeless situation restoring my service which was turned off because the auto payment did not process. Bank card was accidentally turned off and service ended. It was complicated by the fact I did not remember my Tello password and had old, outdated info in my account setting. The rep was patient and helped me to set up my current info and have the payment processed and my phone service was restored. I appreciate his understanding and patience and was relieved that I did not have to set up a new account and phone number.

Can't ask for more!

Customer service is quick and efficient. They are always helpful.... And Tello's service and rates are great!