Best in class service rep

The customer service person (Alison Claros?) was so knowledgeable that she literally blew my mind. I have a scheduled payment at Paypal for my Tello account and it was applied to a secondary corporate PEX card instead of the preferred card B of A card. She walked me through the process of cancelling and re-adding a plan on Tello's site so I don't lose my service before she reversed my charges on the PEX card. She seems to a Tello and Paypal expert all at once. My far the best, first in class, rep that I've ever encountered.

Support from Tello is just great

Support from Tello is just great. I had different service from other prepaid service provider but there was simply no realistic support. I had to spend hours to communicate with actual human, but the person simply did not get my problem at all. This Tello team is totally different experience and I strongly recommend Tello!

really good service for the price

I've been using my service for over a year now. I have it in some of our less-demanding technology. I have not had service interruptions, but it has been a challange to get the PIN updated. they also see to change plans reguarly . because these two thing i gave them 4 stars