Hassle free but the only complain I got…

Hassle free but the only complain I got is when it's time to renew you only run the card once so it makes it kind of a hassle to get that same card ran again but other than that coverage is great all and all pretty good service expecailly for the price

Tello by far the lowest cost cell phone…

Tello by far the lowest cost cell phone service. Their phones are somewhat higher if you purchase from them but the service itself is outstanding. I have been with them for several years now never had a dropped call or issue. I recently had to email customer service for I bought a new phone. They responded within a few hours told me exactly what to do on their web page a shazam! up and running in minutes. Rarely have to use customer service for everything just works as it should. You do have to pay extra if you go out of country you'll need to pre-purchase for international service at what I believe is a great idea rather then having others pay for those who do travel to other countries by those who don't. Yes I travel a lot but use wifi in other countries to make calls for free. No I do not use for business this is my personal phone and don't need to be in touch every second while on vacation. Rare occasion I do I can purchase extra time/data or just wing it with wifi. Tello you don't hear about much for they don't have huge advertising budget which I believe helps them keep cost low. I love their service and highly recommend.

Tello is a keeper!

I have been a happy Tello customer for almost five years. I first tried Consumer Cellular -- my then-phone wasn't compatible; next Mint -- the service wasn't good. Tello has been excellent -- solid service and great prices. I needed a new phone (my Samsung A10 had reached EOL) and a new plan. I did some research on Tello's website and then called customer service and got Franco. He was patient with my questions and forgiving of my interruptions while guiding me through the ordering process online. I appreciate Franco's helpfulness, as well as the ability to reach a real person! A couple thoughts -- I wanted to call Tello, and found the link on the website, but I couldn't get it to show a phone number. I finally Googled the Tello number. (And I found that 611 works, too.) Also, it's disappointing to me that I signed up for Tello's newsletter, but it's geared to promotions for new lines only. What about goodies/discounts for longtime Tello customers? Overall, Tello -- and Franco -- great job! ~Lee