Good esim

I used this E-SIM card for a trip to the United States (New York and various places in Florida). The price is very cheap and the connection was perfect. The real problem is the support. I wanted to keep my phone number once I returned to Italy (since I had connected it to some apps), but after having to reset my phone for various reasons, I couldn't install the eSIM because it asked for a security code that I didn't have. I could reset it, but to do so, I needed to receive a text message on the same SIM. Support couldn't help me, so I had to cancel my subscription.

Good Features for Expats, Confusing Setup

I love the price and features. Online setup and international roaming are pluses, especially for overseas expats. The setup is a little confusing, and seemed to require using a VPN to activate the esim. I had to resort to Reddit to finish setting up the service on our phones. Because of this, I hesitate to recommend this service to my non-techy, older friends.

Johyse was great in many ways

Johyse was great! She was very kind and courteous. She was so patient with me since I made many errors in entering my address when I was trying to add two numbers to my existing account. She sounded very warm and nice in her voice and mannerism.