Works abroad.

I switched to Tello because I was leaving with 2 USA phones that didn't want to lose. My previous company told me I could after a while of roaming. When I arrived I needed it in the airport but it didn't work for a few hours. It's kind of complicated to me to understand the way my plans worked to get either internet, or the calls or the messages. Now I got the unlimited plan for both numbers and I hope is working with no more maneuvers. Customer service is excellent so I would advise somebody in my situation to do the same.

The entire call went flawlessly

The entire call went flawlessly. I had the opportunity to speak with 2 great agents. Both were very knowledgeable in their trade. Both were beyond fantastic! Both granted great patience dealing with an old man. I can be slow at technology sometimes. Not a single moment did I feel rushed. Not a single moment did either display aggravation when I asked them to repeat their instructions, however, their instructions were both clear and concise, it was me not understanding or getting lost on the phone screens. I have been with Tello right at 5 years. This was the VERY FIRST time I ever had to call and it ended up being an iPhone issue. Tello is nothing short of spectacular!!

Exactly what I was looking for

Exactly what I was looking for. Inexpensive, good quality service. The customer support is particularly good.