Customer Service Review

It seemed to be a hopeless situation restoring my service which was turned off because the auto payment did not process. Bank card was accidentally turned off and service ended. It was complicated by the fact I did not remember my Tello password and had old, outdated info in my account setting. The rep was patient and helped me to set up my current info and have the payment processed and my phone service was restored. I appreciate his understanding and patience and was relieved that I did not have to set up a new account and phone number.

Franco Sichez,

Franco Sichez, I received an excellent service from Franco. He is indeed an asset to Tello. i have recommended Tello service to my friends and neighbors. Thank you

Support from Tello is just great

Support from Tello is just great. I had different service from other prepaid service provider but there was simply no realistic support. I had to spend hours to communicate with actual human, but the person simply did not get my problem at all. This Tello team is totally different experience and I strongly recommend Tello!