The support we received was fantastic

The support we received was fantastic. English is my wife's second language, so the bilingual support was a pleasant surprise. Sabastian was very professional and knowledgeable, and was able to assist us.

Tello is a keeper!

I have been a happy Tello customer for almost five years. I first tried Consumer Cellular -- my then-phone wasn't compatible; next Mint -- the service wasn't good. Tello has been excellent -- solid service and great prices. I needed a new phone (my Samsung A10 had reached EOL) and a new plan. I did some research on Tello's website and then called customer service and got Franco. He was patient with my questions and forgiving of my interruptions while guiding me through the ordering process online. I appreciate Franco's helpfulness, as well as the ability to reach a real person! A couple thoughts -- I wanted to call Tello, and found the link on the website, but I couldn't get it to show a phone number. I finally Googled the Tello number. (And I found that 611 works, too.) Also, it's disappointing to me that I signed up for Tello's newsletter, but it's geared to promotions for new lines only. What about goodies/discounts for longtime Tello customers? Overall, Tello -- and Franco -- great job! ~Lee

AWESOME CUSTOMER SERVICE The Amazing thing about Tello cell…

The Amazing thing about Tello cell service is they have the most wonderful people like Nicole She was totally kind and thoughtful. She stayed with me till I understood everything and my concerns were met 100%.My experience with most prepaid cell plans do not have humans to solve problems that come up. Tello has 100% AWESOME CUSTOMER SERVICE REPRESENTATIVES. THANK YOU TELLO. AWESOME HAPPY CUSTOMER Charles