Tello Staff - They Just Help

Wow Factor! Over a few days, Alison Claros, and other fantastic Tello staff worked to track down what I did to confuse myself ( and them a bit). The short story. I bought a sim, installed - it got a number - and at the same time ported ( err, moved) my old number to them. Somehow, I set my ported number up to be an esim - and worse - used my library email. OMG... What did they do? Well, patiently tracked down my convoluted path and got me connected ( ha!) with my number . I was ready to give up, they said we'll help. They did. Yes, wow Factor.

Great customer service / IT help!

Tello customer service helped resolve my issues with my SIM card and that problem was bothering me for MONTHS!

Exceptional Customer Service Agent

The Tello representative who assisted me was named Arlen. I was very impressed with Arlen’s courteous, expert assistance, and vast knowledge; furthermore, her friendly, professional manner made my experience a pleasure, and her dedication to customer service excellence was very apparent. Arlen deserves merit and recognition for the exceptional level of customer service she provided me. Thank you.