Very fast and reliable help and service…

Very fast and reliable help and service have had the service for years and plan on keeping it and adding more phones

I'm really happy with Julia She the goat

I'm really happy with Julia She Answered all my questions and help me change my due date as requested. She was quick and provided all the necessary answers and help me log into the mobile app as well. I had no idea that for the mobile app you need a 1-time code instead of the main password use only for the website even though is stated at the bottom. Plus, she did not ask for a Survey I asked her to send the survey because of how many answers she gave me and how patient she was. Additionally, she shows me how to use the chat and tells me is only available when the lines are congested.

TELLO EXCELLENCE

Good morning: I had the outstanding privilege of working with Sorin this morning on a few complicated issues including international travel with Tello and a black Friday promotion. I have been a customer with tello (and have other members of family from the very beginning of 2016, when TELLO started). I have stayed with Tello because of your EXCELLENT CUSTOMER SERVICE. Every single time I have a small issue, my service is promt, accurate and outstanding, and I wanted to let you know that Sorin (Michael) was no short of this exemplary service today! In a time where I cannot get good service elsewhere, I am so glad I have a company like TELLO that treats it’s customers with respect. I give Sorin (Michael) my HIGHEST RECOMMENDATION AND COMPLIMENTS for helping me out today. Thank you kindly for what you do!!