Dana gave me two suggestions to solve a mistake made on ordering a new phone number

Dana was kind and patient. She gave me suggestions to solve my issue and recommended the one with the best value. Very helpful

Tello works seamlessly travelling abroad

I have been using Tello for my second line and recently transferred my wife’s carrier from visible to Tello. We are retired and mostly use home WiFi, so usage is about 5-7 gig. Visible unlimited was not needed and her new Tello line included unlimited calls, texts with 10gig of data. But the real value is that Tello provides international roaming. It’s not free and one has to establish a payasyougo account, say $20. We were recently in Italy and normally purchase a regional eSIM for our primary data source. Here’s the gotcha, European eSIM cards do not work in Switzerland since they are not in the European Union. That’s where Tello comes in, when I needed data Tello worked seamlessly. Therefore enabled me to use google maps, WhatsApp and more. Granted Tello is a NVMO and not perfect. I currently combine the US mobile light plan, $96 per year, 2 gig, unlimited calls and texts, with Tello data only 5gig, 10month. Yes it’s a bit crazy pants but works

It's a good prepaid service for US

It's a good prepaid service for US. Their customer service is responsive and helpful. Their roaming abilities were limited but other than that had no issues, used the sim for over 2 years