Excellent customer service and no problems so far...

After being a customer with Tello for a year now, I can say I'm very happy not only with the phone service itself, but also with the excellent customer service they offer (both in English and also in Spanish, 24/7). Their HUMAN representatives are not only nice and friendly but also very attentive to their customers. Especially, the last representative I talked to a few days ago (her name was Julia) was very professional and supportive. What a difference from working with other major phone companies! I also use the feature that allows me to call my family abroad at no extra cost, and the phone service within the US has been working great as of today as well. I also recently switched my wife's phone number to Tello, and the experience has been simple and easy. I hope this service -and the rates they offer- will continue offering the same level of quality in the future.

Tello, a Thing of Beauty, a rarity since "Citizens United"

Tello has shown my family for more than 3 years that even a corporation can be a good thing, a thing of beauty. You offer a service, you have a deep sense of social responsibility. Ever since "Citizens United," the US corporate world has lost its rudder. You show them and us the way. Thank you, Tello. You have a superb team of committed like-minded associates.

Great plan selection at GREAT prices with GREAT customer service.

Great selection of plans at GREAT prices and the BEST customer service BEFORE AND AFTER THE SALE. Quick response from support to questions by email and east to reach on the phone to speak to a live person. Signal strength as reliable across the US as the big dogs without having to pay a fortune EVERY month. I've been a Tello customer for over a year after continuing nightmare experiences with Verizon, AT&T, and T-Mobile. If you have a cell phone you NEED to look into Tello.