I’ve had a great experience with Tello

I’ve had a great experience with Tello. Their customer support is responsive and helpful, the pricing is fair, and the phone coverage has been excellent. Reliable service without overpaying. Highly recommended.

Nothing is easy anymore

Nothing is easy anymore, or so it seems. Expect in the Tello world. Today, the most capable Laura guided me through the purchase of a replacement phone, step by step, pausing for questions and backtracking when needed. Laura demonstrated strong interpersonal skills as they guided me through the process from start to finish. She has an 'even' quality in her mannerisms that is impressive. It's never a good day finding your phone's battery has started 'growing'. Laura helped by providing the guidance needed to make the process simple. All Tello Support Technicians are highly skilled. That speaks to Tello's dedication to providing clients a superior level of customer service. Will add this one ancillary observation. The mind of the software engineers as they build on the work of predecessors, often from now non-existent entities, as they design pathways to follow (or stumble over) makes me question whether a 'digital archaeology' course is part of the software engineers' degree.

TOP NOTCH Service

TOP NOTCH Service, Great knowledgable Customer Service Agent, who goes an extra mile to help the Customer , very cordial and polite as well.!!