Phenominal Service all lthe way

First, they pick up the phone right away, a rarity today. Secondly, the speak English clearly. Thirdly, the representatives are highly trained and knowledgeable. Once they get the information about your request, they escalate it to the right person, all very professional. They give an honest time frame when the issue will be resolved and it always is. The staff, all of them, are very polite and helpful. This kind of service is wonderful and all but unheard of in our times.

Honest and fair help

For about 3 weeks I was trying to connect my smart watch to my new phone and port anther phone from Google Fi. So Tello customer service asked me to call them to get help to activate the phone. I called and a friendly voice (her name Ivana) answered and patiently started to direct me what to do. I am 86 with poor hearing but she managed to slowly explain what and where to tap on confusing screen to get the job done. It would be great that live agents at Google Fi or other places to have at least 50% of Ivana qualities. It would be fair to mention that Tello is quite easy to get in touch with and not given a run around like most other businesses.

Delightedly Switch to Tello from Mint

Switch to Tello from Mint. No regret. $10, 2G data, unlimited txt/call. Custom tailored for grandpa and grandma.