Great experience with Tello customer service

I had a tough time trying to get my wife's phone back up and running. I had changed bank accounts and the payment to keep it in service was lost. Unbeknown to me when I had set it up I had left off one character in the email account. I called customer service and the woman helped me figure out my mistake and got me back in so that I could get money onto her phone acount with the new bank. I think this woman was a Godsend for helping me out. My wife's phone now works and she still has her phone number. Thanks for being such a great help.

On the rare occasions when I have…

On the rare occasions when I have called tello the customer service has always been top-notch. Recently I had what I thought was an unusual request, and Fernanda handled it quickly and professionally. Once again thanks a lot.

A Fantastic Customer Associate You Got There!

The Associate that helped me out, Nicole, was fantastic. Not only did she show that has the knowledge of the technical issues involved to her finger tips, but she also resolved all of them with incredible patience, courtesy, and friendliness. I hope that Tello does all it can to keep employees like Nicole because those are the kind that help a company to grow.