So very easy

The whole process was so very easy. I needed a new phone because my phone died. It was so simple to search for a phone and order it. It came sooner than originally projected. I am very pleased with Tello.

Honest and fair help

For about 3 weeks I was trying to connect my smart watch to my new phone and port anther phone from Google Fi. So Tello customer service asked me to call them to get help to activate the phone. I called and a friendly voice (her name Ivana) answered and patiently started to direct me what to do. I am 86 with poor hearing but she managed to slowly explain what and where to tap on confusing screen to get the job done. It would be great that live agents at Google Fi or other places to have at least 50% of Ivana qualities. It would be fair to mention that Tello is quite easy to get in touch with and not given a run around like most other businesses.

I’ve been using Tello for several…

I’ve been using Tello for several months now I’ve had no issues with their service and their features are as advertised. Why pay for stuff you don’t want need! Keep up the good work!