Generally Happy

I am generally happy with Tello for my mobile phone service. The price is 5 STARS easily. The coverage is an average 3 STARS. Living in a small city, the coverage is fine. Traveling along the interstate system is fine. But outside of cities and the major travel routes, the coverage is less than desired. Data is 3 STARS. I rarely use my allotted data usage from month to month. But this last month (NOV 2025) while on an extended road trip, I ran out of data with only 1-2 days left before my auto renewal. It would be nice if Tello banked at least some of the unused data from past months.

Good service generally

Good service generally. Drops calls less than AT&T and costs 1/3 as much. Customer service is nice. Not always technically knowledgeable and it can be slow going to wait for them to figure out technical issues, but they do try and genuinely want to help. Would recommend overall.

Calls to Tello always rate at least 5…

Calls to Tello always rate at least 5 stars! Johyse was very helpful and professional. It is always a surprise when customer service representive for large companies speak english clearly and correctly. I have been with Tello for a while and could not be happier. And the Black Friday Sale didn't hurt ether.