The response time was quite fast and…

The response time was quite fast and they solved my problem. My number had been cancelled, but I had not received email notice. Luckily I became aware of this and the customer service was excellent.

I LOVE Tello !!!

I LOVE Tello ! We have had Tello for over 4 yrs. and you can't beat the price ! We set it up to automatically debit our checking account each month and never gave billing another thought! We have the same service we had with the big providers but at a fraction of the cost. Plus we have unlimited talk, text and data. When you are on a fixed income you get smart about your expenses. Not only is the cost terrific and the service first rate but we did NOT have to buy new phones as ours were compatible with Tello's system. All we did was change out the SIM card and activate our phones......we even kept our old phone numbers, MAJOR PLUS ! If you are concerned about coverage, my daughter lives in rural Kentucky and I have never had loss of service. I HIGHLY recommend senior citizens or anyone that wants top rate service without breaking the bank to switch to Tello! You'll be happy you did!

I needed to reload my Esim on my repaired iPhone

I recently had my iPhone repaired so my Esim with Tello was removed from my iPhone. When my iPhone was returned to me, I was struggling to get my esim to reload. The phone team at Tello were so helpful, patient and knowledgeable. They assisted me in getting a new QR code, explained the steps necessary to get the esim working on my repaired phone and also how long the process would take. I am giving them 5 stars however if 10 stars were allowed, I would give them 10 stars!