Tello: Customer service is outstanding

Tello is a great company, customer service is outstanding and the online resources are very helpful. Prices cannot be beat and coverage is better than AT&T in our area.

Don't like losing my balances

Normally I only need a 2 gig subscription when I am home, because I am using wifi. But when I am about to start a trip, and I want to be sure I have mobile data, so I need to sign up for 5 or 10 gig. If I renew, I lose whatever balance I already paid for. Tello should roll the unused portion into my new plan. I would be ok witha limit on rollover balances, say 2 gig or 5 gig, but having rolloverst would go a long way toward improving customer satisfaction.

Good for the past two years

I've been using Tello for a couple of years and it has performed very well. It is on my wife's Moto 5G phone and there is no gaming or other intensive use.