Got a sim and service temporarily for…

Got a sim and service temporarily for my mom... very pleased so far... thinking of switching my family's service to tello. Let's see what happens.

Out of service for four days

I had been without phone service for 4 days. An employee who I spoke to at about 1030PM Saturday night was able to talk me through getting my phone working again. He was knowledgeable and patient. I wish I had asked his name. But he is a great asset to Tello. I was at my wits end being unable to type in all the PUK codes I could and nothing worked. He was able to walk me through getting my phone working again. It was on an APPLE SE phone first generation. I have had it since it was new. And it still looks new as it has always been in a case. I did not want to give it up. But this Tello employee was the most helpful person I have ever come into contact with.

I needed help getting my e-sim…

I needed help getting my e-sim activated and Tello provided outstanding support to get it done. Very impressed with their customer service. I'd give it 6 stars if I could.