My VOIP disaster, saved by Tella.

I appreciate everything that everyone at Tella have done for me. My previous VOIP provider broadcast announced that they were shutting down all services and closing in 5 days. Shortly after, they closed their website and closed access to all online customer services. They recommended another VOIP service that looked even sketchier, and which offered a reward for each new customer referred. Since everyone affected was referred by the closing VOIP, I assumed that the first VOIP would get all those sweet referral fees for referring their customers. The second sketchy VOIP took my money and did not set up a phone number for me; also their support Chat Line did not open a chat page and their phone support was not available. Both the first and second VOIP services forced me to lose my primary phone number, which I've used for nearly 30 years, and which I used as an overseas expat. So, after researching "VOIP with the best service ratings", I signed up with Tella. Tella service has been spectacular; far exceeding my expectations. I'll be sure to recommend Tella to everyone who could use Tella's service.

I've had the phone for a long while and…

I've had the phone for a long while and never lost service. It's easy to use and the price for a month is very reasonable.

When I ported my number it was quickly…

When I ported my number it was quickly accepted but I couldn’t get the phone to work at all. Without the use of the unusable phone, I needed to get help through their online service, a question and answer at a time. But they gave me the info to resolve the problem, a message at a time, and things worked out fine.