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Stay connected wherever you are

Free Voice and Text over Wi-Fi

Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.

Activate this free feature from your account.

Affordable Rates for Cellular Usage

Activate your roaming feature in seconds and enjoy:

Coverage in 250+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Advantages

  • No contract
  • Bring your own phone
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 250+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 250+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
5 out of 5 ★
April 20
Excellent service and netwo...
The network works very well, and the customer service is really excellent. Not much w...

Excellent service and network

The network works very well, and the customer service is really excellent. Not much waiting time and the people are very helpful and friendly.
V R
5 out of 5 ★
April 17
Holy mackerel!!
Holy mackerel!!! One of the best customer service/support I have ever experienced. S...

Holy mackerel!!

Holy mackerel!!! One of the best customer service/support I have ever experienced. Shaun F and the prior representatives were extremely helpful and patient, with an old guy like myself who has a lot of anxiety when it comes to "technology". I couldn't ask for more professionalism and care. Customer service was available 24/7 and again, each time was awesome. I cant say enough about Tello, I highly recommend their service.
James Carillo
5 out of 5 ★
April 07
I needed to reload my Esim ...
I recently had my iPhone repaired so my Esim with Tello was removed from my iPhone. W...

I needed to reload my Esim on my repaired iPhone

I recently had my iPhone repaired so my Esim with Tello was removed from my iPhone. When my iPhone was returned to me, I was struggling to get my esim to reload. The phone team at Tello were so helpful, patient and knowledgeable. They assisted me in getting a new QR code, explained the steps necessary to get the esim working on my repaired phone and also how long the process would take. I am giving them 5 stars however if 10 stars were allowed, I would give them 10 stars!
Max