Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Stay connected wherever you are

Free Voice and Text over Wi-Fi

Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.

Activate this free feature from your account.

Better rates are here: Up to 5x lower

Activate your roaming feature in seconds and enjoy:

Coverage in 200+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Advantages

  • No contract
  • Bring your own phone
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 200+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 200+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
5 out of 5 ★
June 24
I just couldn't be happier!...
I just couldn't be happier, it doesn't get any better than this! Service quality is a...

I just couldn't be happier! 👑🎯💯🔥

I just couldn't be happier, it doesn't get any better than this! Service quality is as good as those expensive ones, I just can't spot any difference at all, phone calls, text and internet always work perfect, I also loooove their app, they design it in a way that makes it very, very, veeeryyy easy to navigate and understand, no, you don't get lost in this app, whatever you're trying to do will be very easy. After all this years I feel happy and even proud to say that Tello has been so great that I haven't had the need to call their customer service line not even once since they don't create any trouble to their clients, no, don't expect any extra charges for nothing at any point, they don't play those stealing games. Today was the very first time I called customer service just to make a question that doesn't even has nothing to do with their services and just when I thought things couldn't get any better this representative named "Fernanda" took care of me in such a lovely, sweet, profecional and respectful way, she made everything so quick and easy. The only thing Tello needs is more advertising so more people can benefit from this great service at such a low price. This is a fully honest review, nobody paid me absolutely nothing for this review, I don't even know anybody at Tello, as a Christian man may God punish me in severe ways if am lying. 🙏 Thanks again for giving sooo much for so little. 👑🎯💯👍💪🔥
Jason C.
5 out of 5 ★
June 21
Tello is the best!
What I appreciate about Tello is everything is easy. From the app to the website and ...

Tello is the best!

What I appreciate about Tello is everything is easy. From the app to the website and everything in between. The reminder emails about payments due are a nice touch.
Sonia
5 out of 5 ★
June 15
Exceptional
Tello has been an exceptional service provider. I had a very frustrating experience s...

Exceptional

Tello has been an exceptional service provider. I had a very frustrating experience setting up a device today and when I called in, Liliana was patient and persistent with solving my problem. I almost gave up but she never did. Simply excellent customer service. I spoke with multiple companies to resolve this issue and none came close to passing the bar set by Liliana and Tello today. Excellent value and service.
No