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Stay connected wherever you are

Free Voice and Text over Wi-Fi

Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.

Activate this free feature from your account.

Affordable Rates for Cellular Usage

Activate your roaming feature in seconds and enjoy:

Coverage in 250+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Advantages

  • No contract
  • Bring your own phone
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 250+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 250+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
5 out of 5 ★
March 26
I needed help getting my e-...
I needed help getting my e-sim activated and Tello provided outstanding support to ge...

I needed help getting my e-sim…

I needed help getting my e-sim activated and Tello provided outstanding support to get it done. Very impressed with their customer service. I'd give it 6 stars if I could.
David
5 out of 5 ★
March 21
Stress-free mobile experien...
I have been using Tello service for a few years now and it has been wonderful. Our fa...

Stress-free mobile experience

I have been using Tello service for a few years now and it has been wonderful. Our family has several lines and we love the highly customizable plans. We have also recently used the international roaming feature when a family member was in Vietnam and there were no problems. Today I needed to switch my line to a new phone and I asked a Tello rep for help. The rep was super prompt getting back to me and told me exactly what I needed to do. The transfer to the new phone was simple and smooth.
J Shay
5 out of 5 ★
March 12
exceptional customer servic...
The customer service team is the best. I contacted by email. I thought I had to wait ...

exceptional customer service

The customer service team is the best. I contacted by email. I thought I had to wait at least a day for the response. They provided information to help me fix the problem within one hour, however the first method did not work. Then I contacted them again and heard back from them within 22 min and it fixed my problem. Thank you so much. I will never change to other providers.
Junya Anderson