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Stay connected wherever you are

Free Voice and Text over Wi-Fi

Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.

Activate this free feature from your account.

Better rates are here: Up to 5x lower

These rates will be charged from your Pay As You Go balance. You need a minimum $5 balance to activate your Roaming service. Need more credit? Add it here »

Activate your roaming feature in seconds and enjoy:

Coverage in 200+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Pay As You Go credit can be used for domestic and international calls, text & data, and also for International Roaming. The credit is available for 90 days.

Advantages

  • No contract
  • Bring your own phone
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 200+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 200+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
Excellent
4.5 out of 5 ★
4.5 out of 5 based on 12940 reviews
5 out of 5 ★
July 15
Seriously best Customer Ser...
A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Te...

Seriously best Customer Service ever!

A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Tello. Because she rarely uses her phone except to call me and my siblings, It was nice to have such a low monthly fee, especially on her social security. Barely $1,000 a month. A while back, I got Tello on my phone & I think I had something like the $15 a month 5 gig plan. It was great but recently I found out I qualified for lifeline service. A crappy company but a free service but no monthly fee. I called customer service and I got to speak with Sebastian. I never expected to be treated so kindly. What a wonderful patient man. I hope they recognize what a great customer service representative they have working for them. He seriously was so very nice. He went patiently with me step by step to get my account and transfer pin. I couldn't have done it without him. He made it easy and seamless. I didn't expect them to be nice when I was leaving their company, but they were. I appreciate that. I will still refer all my friends and family to Tello because I feel that they are a great phone company and they deserve to have our business.
Jill Richards
5 out of 5 ★
July 14
Easy and Uncomplicated
Over the past month, I have interacted with Tello both directly with staff through th...

Easy and Uncomplicated

Over the past month, I have interacted with Tello both directly with staff through the chat and through the website. Both interactions were smooth and helpful. The online messages were very helpful for what I needed. Then the website worked easily and clearly. I find Tello has great flexibility for my needs, as I live outside the US. Scott
Scott
5 out of 5 ★
July 11
Once again
Once again, Tello customer service gets 5 stars. Maurice was polite, professional and...

Once again

Once again, Tello customer service gets 5 stars. Maurice was polite, professional and patient as we worked through a process to improve our service. Sometimes technology doesn't work as it's supposed to...but when we contact customer service.... we get friendly, focused folks who want to help. Thank you, Maurice. Tello is lucky to have you on their team!
Brad