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Stay connected wherever you are

Free Voice and Text over Wi-Fi

Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.

Activate this free feature from your account.

Better rates are here: Up to 5x lower

Activate your roaming feature in seconds and enjoy:

Coverage in 200+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Advantages

  • No contract
  • Bring your own phone
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 200+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 200+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
5 out of 5 ★
September 04
Excellent customer service ...
After being a customer with Tello for a year now, I can say I'm very happy not only w...

Excellent customer service and no problems so far...

After being a customer with Tello for a year now, I can say I'm very happy not only with the phone service itself, but also with the excellent customer service they offer (both in English and also in Spanish, 24/7). Their HUMAN representatives are not only nice and friendly but also very attentive to their customers. Especially, the last representative I talked to a few days ago (her name was Julia) was very professional and supportive. What a difference from working with other major phone companies! I also use the feature that allows me to call my family abroad at no extra cost, and the phone service within the US has been working great as of today as well. I also recently switched my wife's phone number to Tello, and the experience has been simple and easy. I hope this service -and the rates they offer- will continue offering the same level of quality in the future.
Jose M
5 out of 5 ★
August 30
I’ve been with Tello for 3 ...
I’ve been with Tello for 3 years and I’m really happy. The plans are cheap, flexible,...

I’ve been with Tello for 3 years

I’ve been with Tello for 3 years and I’m really happy. The plans are cheap, flexible, and the coverage works great for me. Highly recommend!
Nguyên Khoa Lê
5 out of 5 ★
August 25
Tello support is outstandin...
Tello support is outstanding! I forgot to cancel my subscription and Veronica Mercado...

Tello support is outstanding

Tello support is outstanding! I forgot to cancel my subscription and Veronica Mercado handled my issue quickly and refunded me without any hassle. She even canceled my subscription proactively so I wouldn’t be charged again. Rare to see such honest, customer-first service these days. Thank you, Veronica & Tello!
Arman Rafian