One of the best costumer service interactions.

One of the best interactions with customer service I have had. Patient and helpful and most important, got the problem solved.

Very happy with my Tello SIM card

I use my Tello SIM card when I am in the US. It has always worked well in the various places I have used it. I ordered it from Canada, and it arrived when they said it would. I have contacted customer service for various reasons. They have always replied quickly, with obviously people-written replies. I tried to purchase an e-SIM at one point, being convinced that my phone would take it, and they correctly did not sell it to me, as I was mistaken about my phone. In the time I have had the SIM, they have increased the amount of data on my plan without raising the price.

I have a $7.50 bill every month

I have a $7.50 bill every month. If on Wi-Fi at home or work , use that. It’s great service too if not near wi-fi. I have a very small plan and it works great for me for 4 years now. You can always go up in plan very easy if need to if not on safe Wi-Fi