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4.6 out of 5 based on 12311 reviews |
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How do we compare?

We do things differently. Not only do we have a great 24/7 Human Customer Support, but there are a few other features that set Tello apart from other affordable carriers.

Tello
Other carriers
Custom plans from ⁦$5⁩
yes
no
Free Unlimited Text
yes
no
Free calls to 60+ countries
yes
no
Free tethering
yes
no
Extra Cost per line
no
yes
Talk & text only plans
yes
few
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See what our customers have to say:
5 out of 5 ★
March 20
Tello is beyond amazing!
Tello is beyond amazing! I switched from one of the big guys 2.5 years ago, and haven...

Tello is beyond amazing!

Tello is beyond amazing! I switched from one of the big guys 2.5 years ago, and haven’t looked back since. From flawless wireless service to exemplary customer service, Tello has been a five star experience from the beginning, and saved me more than $50 each month. I have absolutely no complaint other than I wish I’d found them sooner. Keep up the great work, Tello, and thank you guys so much.
Jim C
5 out of 5 ★
March 11
Great customer service expe...
Dana was exceptionally clear in explaining the steps to resolve the issues I was havi...

Great customer service experience

Dana was exceptionally clear in explaining the steps to resolve the issues I was having with moving my phone number from a dead iPhone to another iPhone.
Keith Price
5 out of 5 ★
February 21
No mobile data while roamin...
I am roaming in South Korea and have had problems connecting to mobile data, meaning ...

No mobile data while roaming on Tello--Resolved!

I am roaming in South Korea and have had problems connecting to mobile data, meaning I couldn't receive MMS's or connect to the internet at all. After trying to troubleshoot with forum discussion suggestions, I sent an email to Tello's customer service. Over the course of solving the problem, I was contacted by 3 different representatives who each provided key information on solving my problem: Alejandro, Samuel, and Mihail. Key information provided like roaming Tello APN settings and manually choosing a network were essential in confirming my roaming status and resolving my issue. Replies and troubleshooting messages were detailed and swift. I've had a great experience with Tello's customer support (and especially with Alejandro and Mihail) and I wouldn't hesitate to reach out again if I have another concern. They are awesome!
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