The best part of your customer service…is its responsiveness.

The best part of your customer service is the responsiveness. Verizon is hard to reach and when you do, they are unresponsive; not Tello. I think my trouble activating my phone on Tello was due to a failure in Verizon's cell towers and Tello might have realized that sooner. After a day of trying we succeeded, because Verizon's towers were awake again, I think.

Every time that I have called

Every time that I have called, the representative was very, very pleasant, and patient. I would be the one, who was over excited, with my concern, but they would always listen to me with consideration, and my concerns, were always resolved, when the call ended. And for this reason I was left very satisfied!

The price is the lowest anywhere

The price is the lowest anywhere. The service is great. I slow down walking past the cell phone salesmen in Sam's Club, hoping they will try to sell me another service. As soon as they find out I have Tello they end the conversation, knowing they have nothing comparable.