Excellent Customer Service

I worked with two different people on two different calls. Both of them were very competent. They communicated clearly and were very patient as they walked me step by step through what I needed to do to set up my account and to activate my eSIM card. They both had the technical expertise and the ability to communicate it in a simple and direct way… which I find quite rare these days. Thank you!

The ease of resolving the problem

The ease of resolving the problem. The rep was able to navigate me through the issue i was having. She was patient, very refreshing. All my family numbers are with Tello

Excellent service

Awesome, inexpensive service with great options. I recommend it to my many friends with kids that need limited phone abilities for a great price. Today, Alejandra was very very helpful, easy to understand and follow and solved my issue quickly.