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Customer Service Review

It seemed to be a hopeless situation restoring my service which was turned off because the auto payment did not process. Bank card was accidentally turned off and service ended. It was complicated by the fact I did not remember my Tello password and had old, outdated info in my account setting. The rep was patient and helped me to set up my current info and have the payment processed and my phone service was restored. I appreciate his understanding and patience and was relieved that I did not have to set up a new account and phone number.

Fantastic experience

Fantastic experience. Talking to human being not to the computer is still great deal. Kindness and professionalism on highest level. Thank you so much, Jack Piotrowski.

It's a good prepaid service for US

It's a good prepaid service for US. Their customer service is responsive and helpful. Their roaming abilities were limited but other than that had no issues, used the sim for over 2 years