Sneak peek:

I switched 2 lines to Tello

I switched 2 lines to Tello, the plan I selected did not qualify for the 3 month discount. After I did signup properly on the plans eligible for the 3 month discount, Tello credited my mistake on plan selection. Nice customer service. I also had something hang up porting one line from my old cellular network, the support person I worked with was patient and helpful so work through the issue to resolve the problem. I am happy so far with the cellular service besides good customer support.

Professional

Professional, kind helpful enjoyable... You name it 🙂 24/7, robot's speech relatively short and voila, ring ring and a human being ready to help Not to be compared with other services, a different universe. Thank you 👍

While abroad

While abroad, I made a mistake of resetting my network settings. I called Tello for help and the agent painstakingly led me through resetting my PIN and reprovisioning my eSIM. I am so thankful! Fantastic service - thank you, Tello!