I love Tello

I love Tello! Before Tello, I was a bit hesitant to try another carrier. It was a great decision as I have not experienced any outages or dropped calls using them. I do wish though that they would partner with other country's carriers as I still have to purchase a SIM card when travelling to Canada. If you could do that, I would be forever grateful.

Your agent Julia was very kind and…

Your agent Julia was very kind and helping. She guided me step by step through the process. She is an asset to your firm.

Human contact is so much better than AI.

I called customer service to update my card number. I really appreciate to step-by-step guidance through the website to locate the correct page and procedures for a successful update. Luis Loma was knowledgeable, patient, and effective guiding me through the process. He deserves five stars, and a raise in salary for his efforts to make Tello an outstanding company.