Sneak peek:

A Fantastic Customer Associate You Got There!

The Associate that helped out, Nicole, was fantastic. Not only did she show a knowledge of the technical issues involved to her finger tips, but she also resolved all of the them with incredible patience, courtesy, and friendliness. I hope that Tello does all it can to keep employees like Nicole because those are the kind that help a company to grow.

Tello works seamlessly travelling abroad

I have been using Tello for my second line and recently transferred my wife’s carrier from visible to Tello. We are retired and mostly use home WiFi, so usage is about 5-7 gig. Visible unlimited was not needed and her new Tello line included unlimited calls, texts with 10gig of data. But the real value is that Tello provides international roaming. It’s not free and one has to establish a payasyougo account, say $20. We were recently in Italy and normally purchase a regional eSIM for our primary data source. Here’s the gotcha, European eSIM cards do not work in Switzerland since they are not in the European Union. That’s where Tello comes in, when I needed data Tello worked seamlessly. Therefore enabled me to use google maps, WhatsApp and more. Granted Tello is a NVMO and not perfect. I currently combine the US mobile light plan, $96 per year, 2 gig, unlimited calls and texts, with Tello data only 5gig, 10month. Yes it’s a bit crazy pants but works

Professionalism and quick resolution of…

Professionalism and quick resolution of my issue by customer service representative Maurice Perez provided me with confidence that I did choose very good company to buy services from. Amazing experience! Very calm and dedicated approach was essential while I was emotional about my issue. Outstanding!