Disappointed in billing cycle

Last year, we discovered that we were billed more than once a month. When I contacted customer support, they told me they bill every 30 days, not once a month. This resulted in one more payment; not 12 but 13 for the year. This has not happened before.

I switched my tello sims in 2 phones

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.

Tello provides the best basic service

Tello provides the best basic service. I just want reliable,economical talk and text, and Tello delivers!