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4.5 out of 5 based on 13076 reviews |
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07/22/2025 - 08/11/2025
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How do we compare?

We do things differently. Not only do we have a great 24/7 Human Customer Support, but there are a few other features that set Tello apart from other affordable carriers.

Tello
Other carriers
Custom plans from ⁦$5⁩
yes
no
Free Unlimited Text
yes
no
Free calls to 60+ countries
yes
no
Free tethering
yes
no
Extra Cost per line
no
yes
Talk & text only plans
yes
few
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See what our customers have to say:
5 out of 5 ★
August 05
Great customer support
Great customer support! I was charged in accordance with my plan which i failed to ca...

Great customer support

Great customer support! I was charged in accordance with my plan which i failed to cancel. I sent a request to reimburse me the charged amount because i was outside of the US and could not use the service. No extra questions were asked, the charge was reimbursed within an hour from my request. This is a clear sign of customer care and high level of ethics and efficiency. They could leave the charge and cancel it form the next month because i failed to cancel my plan, but they reimbursed me. This is how businesses should be. Great company!
Zaur Aliyev
5 out of 5 ★
August 01
just there with a great pri...
just there with a great price. PS. I apologize for the billing snafu. I caught some ...

just there with a great price.

just there with a great price. PS. I apologize for the billing snafu. I caught some credit card fraud and had to cancel the card ans switch to a new one and your automatic billing got caught in the crossfire.
David Ecale
5 out of 5 ★
July 30
Genuinely helpful customer ...
Customer service is prompt, and unfailingly polite and helpful. The "worst" experienc...

Genuinely helpful customer support

Customer service is prompt, and unfailingly polite and helpful. The "worst" experience I ever had over several years was simply calling at a time/day when I couldn't immediately connect with an agent and so got voicemail instead. Every other time, they sorted out my issue/misunderstanding/whatever with no fuss. It's a serious relief to know that customer support isn't going to be a waste of time, stressful, or fail to resolve problems.
Lance

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